When you place your order, we begin making your items as quickly as possible. Most orders ship within 1 or 2 days. However, in peak seasons, shipment can take up to 5 business days.
When you order multiple products, the orders can come from different warehouses. In this case, it could happen that you will receive your products in different packages and at different times.
We ship daily from Monday through Saturday, 52 weeks a year except for Saturdays, Sundays and holidays. Orders placed by 10.00 PM CST or 04.00 AM CET Sunday-Friday will start be made the next day. Occasionally orders may not ship the ‘next-day’ due to stock issues, lacking order information or billing delays. Orders placed on Saturdays will ship the following Monday or next open business day.
We value every single customer and every parcel delivery carefully. We have upgraded our shipping methods, we are delighted to announce that customers now enjoy FREE STANDARD SHIPPING*
|United States||8 - 15 Business Days|
|International||12 - 35 Business Days|
** THESE ARE ESTIMATED DELIVERY TIMES. Sometimes there may be delays due to the shipping carrier or international customs sorting.
Customs can hold up a package for a number of days. Be patient and give it at least 30 days. If you think it’s stuck or lost in the mail, let us know by contacting us.
Standard Shipping is FREE but SLOW, Please be patient or use a Premium Shipping like DHL or FEDEX for more reliable and fast service.
We have received and fulfilled orders from over 50 countries across all the different continents. Outside the United States, customs can hold up a package for a number of days, because we work with reliable couriers, this rarely happens and if it does it will be handled efficiently.
Please note that we are not responsible for mistakes in the shipping address at time of order. Please double check to make sure the shipping address that you enter is correct. This cannot be corrected once the order is shipped.
All shipments from Southeast Asia are Delivery Duty Unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any,these charges must be paid by the customers.Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, we cannot declare purchased items as a gift or list an amount that lower than the actual product price.